Responsible Gaming at sofascore — Your Protection is Our Priority
We believe entertainment should always be enjoyable and controlled. sofascore is committed to the mental and financial wellbeing of every player in Bangladesh. On this page, you can learn how to use our tools to enjoy playing safely.
Get Started Now View FAQTools to keep yourself protected
There are several effective features on the sofascore platform to help you stay in control of your gaming experience.
Set a Deposit Limit
You can set a limit on how much BDT you can deposit daily, weekly, or monthly. This feature prevents overspending beyond your budget and helps you maintain financial discipline. Once a limit is set, it takes effect immediately. You can review this limit at any time from your account settings. We always recommend spending only what you can afford when it comes to entertainment.
Time Break & Session Controls
Playing for extended periods can affect your concentration and decision-making. At sofascore, you can take a set time break — ranging from 24 hours up to 6 weeks. During the break, no transactions or bets can be placed on your account. This feature is especially useful when you feel that playing is affecting your daily life. Taking regular breaks is a healthy habit for balanced entertainment.
Self-Exclusion Program
If you feel that gambling is having a negative impact on your life, you can choose the self-exclusion option. Through this feature, you can fully deactivate your account for anywhere between 6 months and 5 years. During the self-exclusion period, you will no longer receive any promotional emails or advertisements. We respect this decision and are ready to direct you toward professional support if needed. Your wellbeing is our highest priority.
Loss Limits & Betting Controls
Set a limit in advance on how much BDT you can lose within a given period, and play will automatically stop once that limit is reached. This feature prevents you from placing excessive bets in the heat of the moment. Setting a financial target for each session and sticking to it is a core principle of responsible gaming. sofascore fully supports this principle and has made it easy to use. We place the highest importance on financial protection.
Recognize the Signs of Problematic Gaming
If you notice any of the following signs, seek help immediately or contact us.
- You feel the urge to spend more than your budget and cannot stop yourself.
- You keep playing to try to recover lost money, which is causing even greater losses.
- You are spending time playing while neglecting responsibilities to family, friends, or work.
- You feel restless, anxious, or irritable when you are unable to play.
- You are taking out loans or secretly borrowing money from family to fund your play.
- You are not being honest with family and friends about how much you play or how much you have lost.
- Playing is causing you to neglect sleep, eating, or your health, leaving your body and mind weakened.
- You repeatedly try to stop but fail and cannot control yourself.
If you notice any of the above signs in yourself, please reach out to our support team. We are here for you and always ready to guide you toward the right help.
Learn More Access AccountOur Commitments & Policies
Sofascore is firmly committed to ensuring a safe and enjoyable environment for users in Bangladesh.
Sofascore believes that responsible gaming is not just a policy — it is a way of life. We see every player as a person, and we place their wellbeing and happiness above our business success. Participation by minors on our platform is strictly prohibited, and we maintain rigorous age verification measures. If any suspicious activity is detected, our team intervenes immediately and, if necessary, temporarily suspends the account. We view gambling as a form of entertainment, not a source of income, and this message is reflected throughout our entire service.
Our customer support team is available for you seven days a week, twenty-four hours a day. If you or someone you know feels they may be experiencing problematic gaming, do not hesitate to contact us. Our support email: [email protected] — we are committed to responding to all messages promptly and with care.